To make a return, visit our returns center here and follow the instructions below to generate a prepaid return shipping label:
- Enter your order number (begins with S) and shipping zip code
- Select the product(s) from your order that you wish to return
- confirm details and print shipping label
- Repackage your order, affix the shipping label on the box, and include the packing slip inside
- Take your package to the nearest UPS store
- Once we receive your returned package, we will process your refund or replacement
Only returns that can be traced back to our warehouse will be credited. Returns sent using a method other than our provided prepaid return shipping label which cannot be tracked in the case of loss, will not be refunded.